FAQS

Have a question, check out our FAQ page for information on frequent questions or concerns.

More Info

Additional Contact Info

  • Kaseya Center Security/Lost & Found
    786.777.1132
  • Community Affairs
    786.777.4149
  • Group Sales Department
    Events: 786.777.4FUN (786.777.4386)
    HEAT: 786.777.DUNK (786.777.3865)
  • Guest Services Department
    Phone: 786.777.1237
    Fax: 786.777.1600
    guestservices@heat.com
  • Premium Services Department
    Phone: 786.777.1460
    Fax: 786.777.1630
    premiumservices@heat.com
  • Sales: Miami HEAT Season and Mini-Plan Ticket Information
    Phone: 786.777.HOOPS (786.777.4667)
  • Season Ticket Services Department
    Phone: 786.777.1400
    Fax: 786.777.1629
    seasonticketservices@heat.com
  • Book An Event
    Phone: 786.777.1464
    Booking@heat.com
  • Media Request for Kaseya Center Events
    Phone: 786.777.4066
    cbehar@heat.com
  • TicketMaster
    www.ticketmaster.com
    Toll Free: 800.462.2849 (800.4.NBA.TIX)
    800.745.3000
  • Levy Restaurants
    Phone: 786-777-2000
  • Suite Food and Beverage Ordering
    Phone: 786-777-2088
    suiteeats@levyrestaurants.com
    Web Address: Levy Restaurant
  • Miami HEAT Store ( 3 Locations)
    786.777.GEAR (786.777.4327)
    877.HEAT.2.GO (877.432.8246)
    Miami International Airport(305-869-1033) www.themiamiheatstore.com

Upcoming Events

Dec 26 - 29, 2024

Kaseya Center All-Access Tour

Kaseya Center/Miami HEAT

Sunday | Dec 29, 2024

WWE

Holiday Tour

Event Starts 7:30 PM
Wednesday | Jan 1, 2025

New Orleans Pelicans vs Miami HEAT

NBA Regular Season

Event Starts 7:30 PM
Thursday | Jan 2, 2025

Indiana Pacers vs Miami HEAT

NBA Regular Season

Event Starts 7:30 PM
Saturday | Jan 4, 2025

Utah Jazz vs Miami HEAT

NBA Regular Season

Event Starts 8:00 PM
Jan 9 - 11, 2025

Kaseya Center All-Access Tour

Kaseya Center/Miami HEAT

Friday | Jan 17, 2025

Denver Nuggets vs Miami HEAT

NBA Regular Season

Event Starts 8:00 PM
Sunday | Jan 19, 2025

San Antonio Spurs vs Miami HEAT

NBA Regular Season

Event Starts 3:00 PM
Tuesday | Jan 21, 2025

Portland Trail Blazers vs Miami HEAT

NBA Regular Season

Event Starts 7:30 PM
Jan 23 - 25, 2025

Kaseya Center All-Access Tour

Kaseya Center/Miami HEAT

Monday | Jan 27, 2025

Orlando Magic vs Miami HEAT

NBA Regular Season

Event Starts 7:30 PM
Wednesday | Jan 29, 2025

Cleveland Cavaliers vs Miami HEAT

NBA Regular Season

Event Starts 7:30 PM
Friday | Jan 31, 2025

Kaseya Center All-Access Tour

Kaseya Center/Miami HEAT

Event Starts 3:00 PM
Monday | Feb 10, 2025

Boston Celtics vs Miami HEAT

NBA Regular Season

Event Starts 7:30 PM
Feb 22 - 25, 2025

Joaquín Sabina

Hola y Adiós Tour

Wednesday | Feb 26, 2025

Atlanta Hawks vs Miami HEAT

NBA Regular Season

Event Starts 7:30 PM
Friday | Feb 28, 2025

Indiana Pacers vs Miami HEAT

NBA Regular Season

Event Starts 8:00 PM
Sunday | Mar 2, 2025

New York Knicks vs Miami HEAT

NBA Regular Season

Event Starts 6:00 PM
Monday | Mar 3, 2025

Washington Wizards vs Miami HEAT

NBA Regular Season

Event Starts 7:30 PM
Friday | Mar 7, 2025

Minnesota Timberwolves vs Miami HEAT

NBA Regular Season

Event Starts 8:00 PM