KASEYA CENTER CELEBRATES 25 YEARS
Championship Celebrations, Ticket Sales Success, Multi-Million Dollar Upgrades and Ongoing Sustainability Initiatives Among Facility’s Highlights
After a raucous, only in Miami grand opening on December 31, 1999, the Kaseya Center—home of the three-time NBA Champion Miami HEAT—recently commemorated a quarter century of blockbuster performances, industry-leading guest service and award-winning environmental stewardship. As Miami’s most notable catalyst for downtown growth and revitalization, which helped transform the area into a thriving residential, arts and entertainment district, Kaseya Center is widely recognized for its many “best practices” throughout the sports and entertainment industry in ticket sales, facility upgrades and sustainability.
Ticket Sales Success
Kaseya Center’s history of consistently hosting a wide-ranging lineup of eclectic artists has made it a juggernaut of ticket sales success. It is currently the 12th busiest arena in the United States according to Billboard, the world’s most influential music media brand with an unmatched authority among artists, fans and the industry. In addition, Kaseya Center has maintained its position as the #1 arena in Florida in ticket sales for 10 consecutive years—and the 13th time during the past 14 years—according to Billboard’s 2024 year-end rankings. In the basketball world, Kaseya Center and the Miami HEAT currently hold the second-longest active sellout streak in the NBA with 635 consecutive sellouts dating back to 2010.
$200M in Arena Upgrades
Despite hitting the quarter century mark, Kaseya Center remains a highly competitive, efficient and technologically advanced arena. Over the years, the Arison family ownership group has continually reinvested in the facility, spending millions to upgrade infrastructure and improve the fan experience. In Summer 2024, approximately $50M was spent on major capital improvement projects including the “Fireball” Scoreboard—a spectacular, one-of-a-kind scoreboard display featuring a dynamic 3-Dimensional replica of the Miami HEAT’s iconic “ball and flame” logo; a new lighting system comprised of new house, special effects, sports, perimeter bowl and center-hung lighting instruments; a state-of-the-art audio system with an approximately 50% increase in speakers delivering a powerful 696,800 watts of crystal-clear sound; and a new lower bowl retractable seating system.
Environmental Stewardship and Sustainability/LEED Certification
South Florida is particularly vulnerable to the effects of climate change—which is why sustainability has been an operational imperative for Kaseya Center and a pillar of social responsibility for the Miami HEAT for many years. In 2009, Kaseya Center was among the first existing sports venues in the country to achieve LEED Gold certification by the United States Green Building Council for its commitment to sustainability practices. Since then, the venue has twice been recertified LEED Gold: first in 2014 and again in 2021. The performance standards are utilized to operate the facility in an environmentally responsible way include maintenance measures, energy efficiency and conservation practices. Specifically, areas of focus include water conservation, recycling of office equipment and building materials, redistribution of unused food, composting, green cleaning supplies, and sustainable purchases among others.
Kaseya Center has recently teamed up with Rescue a Reef, which is the University of Miami’s coral restoration program designed to build community and coastal resilience through coral reef research, education, and citizen science. Rescue a Reef will be the designated beneficiary of donations made on behalf of select artists who play at Kaseya Center. The initiative kicked off with the J Balvin (3/22/25) and Tyler the Creator (3/24/25) concerts. One dollar for every pound of aluminum and glass recycled after their respective concerts will be donated to Rescue a Reef in their names.
In addition to LEED recertification, Kaseya Center has logged some impressive wins in the sustainability space including:
Kaseya Center is a founding member of GOAL (Green Operations & Advanced Leadership). GOAL is a pioneering sustainability-driven membership and support network for sports, entertainment, and live event venues. In 2024, Kaseya Center was awarded 11 GOAL medals for excellent sustainability practices including waste reduction, energy and report GHG emissions, water efficiency and quality, health and wellness, food and nutrition, ESG strategy and commitment, and community resiliency planning.
Renovations completed in Summer 2024 diverted 1.1 million pounds of waste from the landfill. The diverted waste was comprised of extracted metal from the old seating system; repurposing old seating through a partnership with The Realest; recycling construction and demolition materials and office supplies; and donating used furniture to several local non-profit agencies.
Since 2022, Kaseya Center has expanded its waste diversion streams from eight to 23. In 2024, more than 40% of waste was diverted from the landfill via sorting waste, which has lessened the environmental footprint while maintaining the value of materials. Additionally, Kaseya Center established a two-bin waste receptable system throughout the concourses, which provides guests with recycling opportunities and a reduction in the contamination rate.
During the past 12 months, Kaseya Center has composted 110 tons—an increase of 190% over the previous 12 months due to a focus on collecting and separating organics and compostable items.
Through the Re-HEAT program (established 2009), more than 82,000 pounds of unused food from all HEAT home games and Kaseya Center concerts have been redistributed to homeless shelters in the South Florida area.
Kaseya Center has also joined forces with the following corporate partners who also prioritize sustainability:
Baptist Health: The HEAT has established an innovative partnership with Baptist Health providing compost to Baptist Health’s on-site “Grow2Heal” Community Garden at their Homestead Hospital campus. The garden, located in a vacant lot next to the hospital, is harvesting fresh, organic fruits, vegetables, herbs, fruit trees and native flowers to provide better health and wellness choices to the hospital’s patients, visitors, employees and local organizations in need.
Ball Corporation: The HEAT has partnered with Ball Corporation to deploy 600,000 aluminum cups throughout the Kaseya Center in an effort to reduce single use plastic by utilizing a more sustainable option.
NO DAYS OFF Premium Water: Through its partnership with NO DAYS OFF Premium Water, guests of Kaseya Center that visit premium areas—Amerant Lounge, South Lounge featuring Patrón, Bacardi Ocho, Courtside Club and 601 at Kaseya Center—enjoy water served in a fully recyclable, planet friendly aluminum can.
Amerant Bank: For four years, Amerant Bank—Official Bank of the Miami HEAT—has been the Presenting Partner of the HEAT Green Space Initiative, an annual pro-conservation campaign designed to generate awareness about and implement ecological restoration for imperiled habitats.
Kimberly-Clark: The HEAT has partnered with Kimberly-Clark to deploy all their paper towels, toilet paper and hand soap products throughout the Kaseya Center. Ninety percent of Kimberly-Clark’s tissue fiber is sourced from environmentally preferred sources, which include recycled fiber, sustainable alternative non-wood fibers, and Forest Stewardship Council (FSC) certified virgin wood fibers.
Kaseya Center will be a featured venue at the 2025 Green Sports Alliance Summit, hosting a venue tour for members as well as the opening night reception. The Green Sports Alliance Summit is one of the largest and most influential gatherings for the sports and entertainment community to unite around sustainability.
Kaseya Center and the Miami HEAT have recently released their sustainability mission and goals for 2025 and beyond. Together, they have re-committed to activating the venue, vitalizing the community and pioneering creative solutions that will protect and benefit current and future generations of South Floridians.